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    <title>Outsourcing Your Telemarketing Campaign</title>
    <meta name="Description" content="A telemarketing campaign improves ROI while increasing efficiency and improving brand focus. Contact Teledirect to find out our different approach. " />
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    <meta name="Author" content="Teledirect Authorship - Outsourcing" />
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                    <li><a href="" class="select">Why We Are Different</a></li>
                    <li><a href="recruitment-selection.aspx">Recruitment &amp; Selection</a></li>
                    <li><a href="training-development.aspx">Training &amp; Development</a></li>
                    <li><a href="coaching.aspx"><strong>Coaching</strong></a></li>
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            <h1 class="heading">Why We Are Different</h1>
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                We took a close look at what really made a difference in the success of each project
                we had implemented in the past few years and the results were stunning. There were
                so many contributing factors and not less than 40 processes used in the running
                of our call-centers but <u>four</u> of these, if deployed effectively, would have
                the highest impact. We then focused on improving, refining and optimizing these
                four key processes.<br />
                <br />
                We started by asking these questions:
                <br />
                <br />
                How do we understand our client's requirements and recruit the most brilliant resources?
                <br />
                <br />
                How do we develop and nurture key personnel to equip them with the knowledge needed
                for optimal performance?
                <br />
                <br />
                How do we ensure performance is optimal and focused on our client's objectives in
                a competitive manner?
                <br />
                <br />
                How do we control quality and guarantee consistency and customer satisfaction?
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